Excellence in Manufacturing & Supply Chain Systems and Operations

Performance Operations simplifies and improves existing operations and ensures software projects are successful. We generate lasting results with strategy and focused projects. We streamline workflow, optimize processes, develop teams and correctly apply technology. Solutions are the result of optimizing the way people, process and technology come together.

OUR SOLUTIONS

 
 

CORE INDUSTRIES

  • Food Processing & Packaging

  • Ag/Fresh Operations

  • Beverage Production & Packaging

  • Pharma & Medical Devices

  • Supplements, Cosmetics & Skin Care

  • Warehousing, Distribution & Supply Chain

45

Consortium Members

 

PerfOps assembles teams for each project from our comprehensive and diverse consortium so as to achieve the optimum fit to each client's specific needs.

 

Specialists in Lot/Serial manufacturing and distribution

SYSTEMS EXPERTISE

 

CORE INDUSTRIES

  • Food Processing & Packaging

  • Ag/Fresh Operations

  • Beverage Production & Packaging

  • Pharma & Medical Devices

  • Supplements, Cosmetics & Skin Care

  • Warehousing, Distribution & Supply Chain

45

Consortium Members

 

PerfOps assembles teams for each project from our comprehensive and diverse consortium so as to achieve the optimum fit to each client's specific needs.

 

Specialists in Lot/Serial manufacturing and distribution

SYSTEMS EXPERTISE

 
 

ERP

PerfOps maintains a superior methodology for selecting enterprise software as well as finding the right ERP solution provider for each project. We reduce risk, ensure the right fit and identify resource gaps prior to spending on software licenses and solution provider services. During implementation, PerfOps offers a complete portfolio of services scaled and provided on an as needed basis, including project management, solution design, process and SOP development, training, application of technology, project governance and executive advisory.

WAREHOUSE AUTOMATION & WMS

PerfOps has been guiding the selection, designing and implementing warehouse management and automated material handling systems since 1988. There is nothing we haven’t seen in warehousing and distribution including all forms of Automated Data Collection (ADC) and every level of real-time automation. PerfOps can operate across all activities from the initial vision through facility design, storage and material handling equipment selection, software implementation and process optimization. Our team of project, operations and technology professionals can provide any level of service you require to achieve your warehousing objectives.

TMS

PerfOps has been working with TMS solutions for the past 20 years, including integration of such systems with ERP and WMS, and assisting owners with implementation. Our methods of bringing all resources together, including supply chain partners, to develop the optimum “to be” process, build stronger teams offering more supply chain resilience. As with all our areas of focus, we can work from initial vision through software and vendor selection, solution design, testing and optimization.  Our project management and governance methods ensure these solutions actually achieve stated objectives. We help design and conduct testing and ensure project timelines are maintained.

MES

Manufacturing Execution Systems (MES) are all part of PerfOps’ foundational expertise.  PerfOps’ founder specialized in this area for 20 years prior to founding PerfOps and our teams regularly address MES and other related automation subjects on our projects.  PerfOps maintains the skills and methods to lead selection, implementation and optimization of MES solutions, along with the integration of MES solutions into ERP and Asset/Maintenance systems. We were there before the term “MES” was coined and we literally helped develop the standards and write the handbooks defining what MES is today.

OTHER ENTERPRISE LEVEL SOLUTIONS

PerfOps has deep experience in other supply chain related solution technologies such as PLM, QMS, CMMS, etc. We can quickly generate Enterprise Software Roadmaps which pull all these functions together into a coherent system over the appropriate timeframes. The same methods we apply to ERP and WMS for software and solution provider selection, project planning, governance and management applying to projects in these areas.

 
 
 
 

Our knowledge and experience across these operations areas gives us the means to quickly create effective systems and operations roadmaps which speed deployment, reduce rework and protect owners’ investments.

 
 

ERP

PerfOps maintains a superior methodology for selecting enterprise software as well as finding the right ERP solution provider for each project. We reduce risk, ensure the right fit and identify resource gaps prior to spending on software licenses and solution provider services. During implementation, PerfOps offers a complete portfolio of services scaled and provided on an as needed basis, including project management, solution design, process and SOP development, training, application of technology, project governance and executive advisory.

WAREHOUSE AUTOMATION & WMS

PerfOps has been guiding the selection, designing and implementing warehouse management and automated material handling systems since 1988. There is nothing we haven’t seen in warehousing and distribution including all forms of Automated Data Collection (ADC) and every level of real-time automation. PerfOps can operate across all activities from the initial vision through facility design, storage and material handling equipment selection, software implementation and process optimization. Our team of project, operations and technology professionals can provide any level of service you require to achieve your warehousing objectives.

TMS

PerfOps has been working with TMS solutions for the past 20 years, including integration of such systems with ERP and WMS, and assisting owners with implementation. Our methods of bringing all resources together, including supply chain partners, to develop the optimum “to be” process, build stronger teams offering more supply chain resilience. As with all our areas of focus, we can work from initial vision through software and vendor selection, solution design, testing and optimization.  Our project management and governance methods ensure these solutions actually achieve stated objectives. We help design and conduct testing and ensure project timelines are maintained.

MES

Manufacturing Execution Systems (MES) are all part of PerfOps’ foundational expertise.  PerfOps’ founder specialized in this area for 20 years prior to founding PerfOps and our teams regularly address MES and other related automation subjects on our projects.  PerfOps maintains the skills and methods to lead selection, implementation and optimization of MES solutions, along with the integration of MES solutions into ERP and Asset/Maintenance systems. We were there before the term “MES” was coined and we literally helped develop the standards and write the handbooks defining what MES is today.

OTHER ENTERPRISE LEVEL SOLUTIONS

PerfOps has deep experience in other supply chain related solution technologies such as PLM, QMS, CMMS, etc. We can quickly generate Enterprise Software Roadmaps which pull all these functions together into a coherent system over the appropriate timeframes. The same methods we apply to ERP and WMS for software and solution provider selection, project planning, governance and management applying to projects in these areas.

 
 
 
 

Our knowledge and experience across these operations areas gives us the means to quickly create effective systems and operations roadmaps which speed deployment, reduce rework and protect owners’ investments.

 
TESTIMONIALSCLIENTS

"Wawona Frozen Foods has had a very positive and longstanding relationship with Gene and Glenn as we have evolved and grown the company. They help us with operations improvements and implementation of technology solutions. They also help us develop our staff and teams and transfer skills so we can be more effective. I can highly recommend Gene's group for projects and continuous improvement."

Bill Smittcamp, President, Wawona Frozen Foods

"Gene has been providing production, warehouse automation consulting and project management services to our firm for many years. His is very experienced in the food industry and relates well to our plant floor personnel. He has helped us research, select and implement software and to guide internal software development projects. I have called on Gene on occasion to jump in and pick up some fast moving, last minute projects. I always know I can rely on Gene to handle the details for me while keeping me fully appraised. He is highly recommended."

Farhad Morshed, Chief Operating Officer and Partner, Snak Club

"Gene led us through the process of developing requirements, selecting vendors and software and assisting in managing the implementation process for a new Warehouse Management System. We improved many warehouse operations during the process. Gene was able to help us achieve a good result despite more than the usual amount of roadblocks which occur on these projects."

Bob Castle, CIO/COO Roland DGA

"Gene and his team have executed numerous projects for Ocean Spray over the years and have provided services in several of our plants. They were very early leaders in helping Ocean Spray apply SCADA, touchscreen, enhanced PLC controls and database technologies on our plant floor. Gene is very concerned about the details of operation and is always striving to help us improve product quality and plant efficiency. Their methods, tools and overall approach from project scope definition through project completion are second to none. I highly recommend Gene and any team he puts together for manufacturing and distribution projects."

Duane Petersen, Plant Engineering and Technical Services Manager, Ocean Spray Cranberries

"Gene and his team helped us with various technology and operations initiatives prior to our acquisition by Valeant Pharmaceuticals. Gene and his team are able to stay focused and get things done despite the many possible corporate distractions which abound in today's fast paced environment. I highly recommend them."

Al Hummel, CEO, Obagi Medical Products

"Gene helped us initially with warehouse consulting and his team really came through for us on the warehouse expansion. We were counting on that warehouse coming online when it did, which helped us continue our expansion."

Arash Khazei, CFO, NYX Cosmetics

"Gene provided services helping us implement our new corporate driven bar code data collection system. He worked hard to make sure our specific operations fit the technical solution and helped us become more operationally efficient. Gene also conducted training and provided user documentation for our crew, which has been of continuing use as we further optimize our operations."

Mike Uhl, Olney Regional Operations Manager, Master-Halco

"Our company had a vision of utilizing data collection technology to improve the accuracy and efficiency of managing product activity within our supply chain. We selected Gene Kaplan of Performance Operations due to his overall systems integration knowledge and his ability to interpret technology down to the basic components. By doing this, we were able to get participation of key individuals within our company who embraced the utilization of these systems. We recognized significant improvements in the participating operations. Gene's ability to communicate with executives, RDC management, and those capturing data was instrumental in the system's success. I highly recommend Gene and his team."

Tim Miller, VP Operations, Master-Halco

"Gene was brought in by our V.P. of Operations to help us layout and move into a new warehouse and apply new technology. He worked with our IT team to select and implement a WMS and was especially helpful to me in streamlining operations. Gene worked with our Purchasing, Production and Quality groups as well, soliciting their input and building their ownership in the solution. I came into the project partway through and Gene was able to quickly adapt to and answer my needs moving forward and he did a great job working directly with my warehouse team. I can highly recommend Gene for food production and distribution operations."

Kim Couzens, Warehouse Manager, Big Train

"Gene and Glenn provided project consulting services for our corporate data collection initiative. They were very effective at helping us define our needs and were especially concerned about improving our operations while we were applying new technology. Glenn was an incredible resource for our technical team, guiding our team from detailed design through software development. He is very good at mentoring young technology professionals and our team developed many skills in addition to core software development while under Glenn's tutelage. Glenn was able to work and communicate effectively with all levels of employees from production line workers to upper management in our company. I can highly recommend the Performance Operations team."

Jim Balian, Manager of Systems Development, Bar-S Foods

  • Our professionals work together because they prefer to and not because they happen to be employed by the same firm. PerfOps is a principled organization and our team members meet a high level of standards.

  • While our teams focus on each project’s goals, our team members must also demonstrate a commitment to achieving long-term results for clients beyond each project’s specific scope.

  • The PerfOps consortium is comprised of highly experienced individuals. Most team members exceed 10 years of continuous skills development in their chosen areas of work.

Solutions are the sum of People + Process + Technology. Any combination of these not in balance leads to sub-optimal results at best.  PerfOps’ methods have been optimized in this regard with the objective of leaving the client team better prepared to maintain and improve the solution for the long term.