A novel introducing a problem solving approach and providing lessons about manufacturing. Encourages us to look at manufacturing in a light which is different than "classic" accounting methods.

The importance to us here is that we believe in practical, real world solutions which address the real problem. This means that when we approach the creation of a solution for a client, we really need to understand their needs and their specific operations.

Another novel this time focused on project management. Again Goldratt's different approach to problem solving comes to bear but this time on project management. Points out that many projects overrun their schedules no matter how conservative they are set at the beginning and teaches what to do about it.

The approach taken to project management in this book is important to us in the way we run projects.

Detailed approach taught by MIT/Sloan Management team regarding building learning organizations. This book is the foundation of much of what the modern business organization is attempting to become. The five disciplines are Personal Mastery, Mental Models, Shared Vision, Team Learning and Prototyping.

All of the elements of this book are important to how we approach solving our client's needs. We strive to build our client's team.

A mostly professional "self-help" book by Tom Peters. Brings out the principals that, as individuals, who we are professionally boils down to the series of projects which we have taken on and that history becomes our "Personal Brand Equity - PBE". Also coins the term "wow" as it applies to how we, again as individuals, put our "PBE to work" on our projects.

This book is important to us because this it shows how we view our team members. We want our team to bring their uniquenesses to bear on their projects and amplify their strengths to bring "wow" to the customer.

A business book which points out why many "classic" consulting approaches yield little or no real results. Provides a more leveraged approach wherein the consultant is really the facilitator and body of skills and experience, leveraging the client team to get the work done while developing their own skills for the future. This approach is really a practical application of much of what is embodied in The Goal (Socratic method of problem solving) and The Fifth Discipline (leverage, learning organizations and prototyping).

The principals of this book are important to us because this is how we perform our consulting services. We don't bring an "army of bright young people" to the client, we leverage a smaller team to accomplish more, leaving the client with a more capable team of their own which needs less help from the outside.

An Information Technology book which provides an approach to designing solutions which work with the operator's work flow.

This book acknowledges and formalizes what we have been performing since our founding.

This book submits that any single business entity must strive to excel in a single value proposition, and proposes three possibilities 1) Technology Leader, 2) Service Leader and 3) Value Leader (paraphrased). The point is that a business must focus on being the best at only one of the three, but points out that the business must be above the customer's minimum expectation in the other two. The best product (technology leader) with poor customer service (service leader) is not acceptable. And of course there is a limit to what the customer will pay for the "best" service or product. But the customer looking for the best value will compromise on the number of selections. It is also noted that since other businesses are focusing on the other two value propositions, the "minimum bar" is continually moving up, and so continuous improvement in all three value propositions is a requirement. This book shows how the competition to a business might be another business of the same value proposition, but not one which really competes in the same market (hotels and car rentals are both service businesses). This occurs because if another company is also focused on customer service, and if that company is moving your customers' expectations up in that regard, then you are competing with that customer. The point is that the organization, incentives and very culture of the business is really set by the value proposition, and that if you determine what your value proposition is first, then it becomes the guiding light for everything you do.

We embrace this philosophy and actually work with each client to understand their value proposition so that the services and solutions we provide are consistent with the client's goals.